GDPR Compliance

Our Commitment to GDPR

mellow-phantasma is committed to complying with the General Data Protection Regulation (GDPR) for all individuals in the European Economic Area (EEA). This page outlines how we process your personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. If your request is complex or numerous, we may extend this period by two additional months, and we will inform you of this extension.

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at:

Email: [email protected]

Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfer to countries with adequate data protection as determined by the European Commission
• Other legally approved transfer mechanisms

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaint to Supervisory Authority

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where an alleged infringement occurred.

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting the new policy on this page.

Contact Information

For any questions regarding GDPR compliance or your data rights:

Email: [email protected]
Address: Level 8, 342 Flinders Street, Melbourne VIC 3000, Australia